Privacy Policy

Last updated: October 8, 2026

This Privacy Policy explains how Dhuzment collects, uses, discloses, and protects personal information when you visit https://dhuzment.com, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you use the store, we may collect:

contact and delivery details, such as your name, email address, telephone number, billing address, and shipping address;
order and transaction details, including products, discounts, payment status, returns, and refunds;
account and customer-support information, including messages and evidence provided for an order issue;
device and usage information, such as IP address, browser type, device identifiers, pages viewed, and referring pages; and
preferences and marketing choices.

Payment-card information is generally processed by the payment provider selected at checkout. Dhuzment does not need to receive the complete card number to process an order.

How we collect information

We collect information directly from you, automatically through cookies and similar technologies, and from providers that help operate the store, process payments, prevent fraud, fulfill orders, deliver parcels, provide analytics, or support communications.

How we use information

We may use personal information to:

process payments, fulfill orders, and communicate about purchases;
verify information, prevent fraud, secure the store, and enforce our terms;
provide customer support and resolve delivery, return, refund, or product issues;
maintain and improve the website and understand store performance;
send marketing communications where permitted and manage your preferences; and
comply with legal obligations and respond to lawful requests.

Cookies and similar technologies

The store and its providers may use cookies, pixels, tags, local storage, and logs for essential functions, preferences, analytics, fraud prevention, advertising, and measurement. Limiting cookies may prevent parts of the store from working correctly. Where required, consent choices are provided through the store's privacy controls.

When information is disclosed

We may disclose personal information to Shopify; payment providers; fraud-prevention, analytics, advertising, email, customer-support, fulfillment, and delivery providers; professional advisers; authorities when legally required; and a successor involved in a business transaction. Providers receive information only as reasonably necessary for the relevant service or legal purpose.

Shopify hosts this store and processes information for merchants. Learn more at https://www.shopify.com/legal/privacy.

International processing

Service providers may process information outside the state or country where you live. When required, appropriate safeguards are used for international transfers.

Retention

We retain information as long as reasonably necessary to provide services, maintain transaction and tax records, resolve disputes, prevent fraud, enforce agreements, and meet legal obligations. The period varies by record type and applicable law.

Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or objection; to withdraw consent; or to appeal a decision. Rights may be limited by law, and identity verification may be required.

You may opt out of marketing emails through the unsubscribe link in those messages. To submit a privacy request, email support@dhuzment.com or use any privacy-choice link displayed by the store.

Children

The store is not directed to children, and we do not knowingly collect children's personal information in violation of applicable law. A parent or guardian who believes a child has provided information may contact us.